This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to GPTChart.ai.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Japan.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to GPTChart.ai, accessible from https://gptchart.ai/.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We collect:
- Account details from Your Google sign-in: Your name, email address and profile picture, and Your approximate country
- Content You provide: Your messages to the agent, the parts of a chart You send with a question, agent knowledge notes, saved strategies and custom instructions
- Analysis history: the analyses generated for You and the trade results You log
- API keys You create and how they are used
- Payment records: Your plan, purchases and billing history. Card details are handled by Our payment processor; We do not store full card numbers.
- Usage Data, described below
Chart images You send with a question are used to answer it and are not stored with Your conversation.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar technologies, such as pixels, tags and scripts, to keep You signed in, remember Your preferences, understand how the Service is used and measure Our advertising. Our emails may contain small images (web beacons) that tell Us whether an email was opened or a link clicked.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use:
- Necessary Cookies, set by Us, to sign You in, keep Your session secure and prevent fraudulent use of accounts. The Service cannot work without them.
- Functionality Cookies, set by Us, to remember choices such as Your language and display preferences.
- Analytics Cookies, set by Our analytics providers, to understand how visitors use the Service so We can improve it.
- Advertising Cookies, set by Our advertising partners, to measure how Our ads perform and to show You relevant ads on other sites.
You can block or delete Cookies in Your browser settings. Blocking Necessary Cookies may stop parts of the Service, such as signing in, from working.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including generating the analysis and agent replies You ask for, and monitoring the usage of our Service.
- To personalise Your analysis: the trade results You log are used to tailor Your own future analyses. They are not used to tailor other users' analyses.
- To manage Your Account: to manage Your registration as a user of the Service, Your plan, credits and payments.
- To contact You: by email about Your account, purchases and security, and about updates, tips and offers related to the Service.
- To improve the Service: We analyse usage, and aggregated or anonymised data, to fix problems, measure Our marketing and make the Service better.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, in which Personal Data held by Us about our Service users is among the assets transferred.
We do not sell Your Personal Data.
We share Your information only in the following situations:
- With Service Providers that run parts of the Service for Us: hosting, sign-in and database providers; AI model providers, which process Your messages and the chart data You send in order to generate analysis; payment processors; email delivery providers; and analytics and advertising partners. They may use Your information only to provide their services to Us.
- Through share links: each saved analysis has a link. Anyone You give the link to can view that analysis.
- In public statistics: We publish backtest statistics built from many users' analyses. These are aggregated and do not identify You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
We keep Your Personal Data for as long as Your account is active. When You ask Us to delete Your data, We delete it, except records We must keep to meet legal, tax or accounting obligations, such as payment records, which We keep for as long as the law requires.
We may keep Usage Data for internal analysis, generally for a shorter period, unless it is used to strengthen the security or improve the functionality of Our Service.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Your Rights and Choices
- Access, correct or delete Your data: email Us at gptchartai@gmail.com to see the data We hold about You, correct it, or delete Your account and its data. We will respond within a reasonable time.
- Product emails: to stop receiving updates and offers, contact Us at gptchartai@gmail.com. We will still send emails about Your account, purchases and security.
- Cookies: You can block or delete Cookies in Your browser settings, as described above.
Children's Privacy
Our Service is not intended for anyone under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If You are a parent or guardian and You believe Your child has provided Us with Personal Data, please contact Us and We will delete it.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will update the "Last updated" date at the top of this Privacy Policy, and for material changes We may also let You know by email or a notice on Our Service.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: gptchartai@gmail.com